General Terms & Conditions

Payment - All payments must be made in US Dollars. We take Visa, MC and Discover. Your order will only be shipped when payment has been confirmed.

SHIPPING: Unless otherwise noted, most items on our web site will be shipped 10-14 days of receiving your order. If an item is out of stock or back ordered, you will be notified by email or phone with an expected ship date.
Please allow 2 weeks for delivery of quilted bags, tablecloths, napkins and placemats from Pomegranate. These items will be shipped to you directly from the manufacturer.
Please allow 6-10 weeks for delivery of items marked drop-ship or freight-collect. These items will be shipped to you directly from the manufacturer.

RETURNS: All returns require prior authorization. Please contact us by phone or email if you need to return your order. Opened items such as cds may not be returned but may be exchanged for the same product in the case of defect. Jack Rogers sandals, Larkspur shoes and mules, personalized items, sale items, and items marked as drop-ship or freight-collect may not be returned.

Privacy Policy - The Romantic Room may on occasion use information provided with your order to mail or email notices of special offers or new products. This information will not be provided to any other individual or business for any use at any time. You will be contacted by phone only if necessary to answer questions or obtain additional information regarding your order.